We take pride in the quality of customer service we provide. Bellow are some of the most commonly asked questions that we receive. However, if you have a more specific question, concern, or comment, please feel free to submit an inquiry directly to us.
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No, Old Dutch works very closely with all of our retailers in providing you with great opportunities to save on our products throughout the year. Please look to your local retailer to see what promotion they have this week.
Due to the number of requests we receive, we are not able to give a full contribution to each and every cause. In order for us to be able to assist in helping all non-profit organizations, we have selected a few product options that you can purchase from us at a reduced price.
If you are interested in learning more about this opportunity please click here.
No, Old Dutch Foods maintains the highest possible quality of all our products. Implementation of quality procedures and Good Manufacturing Practices (GMP's) are followed to reduce the possibility of contamination. Any who enters our production environment must follow strict attire and hygiene practices. These practices are repeated every time anyone enters or leaves the processing area to ensure a safe environment to both our products and our employees.
We are frequently assessing our product portfolio and sometimes certain flavors, no matter how great they are, do not perform well and must be discontinued from our product line.
Old Dutch uses a variety of quality potatoes in creating our one of a kind potato chip for your enjoyment. Sometimes you will notice green edges or brown potato chips these unique attributes are what makes our potatoes one-of-a-kind and hard to duplicate by any of our competitors.
The date on your packaging is the Best Before/Expiration Date. We add this to our packaging so that you as a consumer are able to easily identify if the product is still fresh or has expired.
It is not our policy to sell outdated product. We work very closely with our retailers to ensure that you have the freshest product to choose from each time you shop. If you have purchased a product that is past its expiration date please Click Here.
If we still haven't answered your question then please click here to submit a question or comment to us directly.
